About UsWelcome to KOTBS.COM, We are an experienced group of internet sellers at China. We aim at offering the most updated and high quality consumer electronics to web shoppers from all over the world while shoppers can experience a comfortable and secure shopping process on the web.
Our promise
Our business valueCandor would be the main element for running our business. Without candor our merchandizing team may bride resulting in a high purchasing cost. Without candor there may be misleading product information which would upset our customers. To manage this globalized team, candor would be the most essential factor to provide a democratic and fair working environment.
Our sourcing teamOur sourcing team consists of 20 colleagues from China, Japan, Malaysia, Indonesia, United States and United Kingdom. Among dozens of consumer electronics all over the world, we have experience and capability to select the most competitive products, which will then be qualified to be listed on our website. General procedures would be as below.
Our customer serviceOur customer service representatives are well trained with the knowledge of over 2000 products in our website. We invest a lot on training and expansion of our customer service team. We not only aim at answering enquiries about product and delivery problems, we would also help customers to look for products out of our selling list to fulfill your needs.
Our logistics teamsOur logistics teams are located in New Jersey, London, Tokyo and Hong Kong. After receiving verified orders, they will carefully take items from shelves in designated warehouse. The item would then be packed carefully with bubble bags and the packages would be sent to assigned destinations by postal services.
Our EmailDon't be shy. Email us at services@kotbs.com and we will fulfill your hunger.
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